Avoiding Four Destructive Decision Ditches

sleeveDavid cautions to know your limits and beware of the four destructive decision ditches:
Going it alone
The hurried ditch
Decision dodging
Analysis paralysis

How To Effectively Stretch Yourself To New Levels Of Growth

sleeveDavid discusses creating a strategic plan for growth personally, professionally, and relationally.

How Do You Fix Long Term Problems In An Organization?

sleeveDavid shares the steps to move aside problems and successfully hit objectives that will give you the organization you’ve always dreamed of having.

How To Deal With a Toxic Employee

sleeveDavid talks about how to deal with a negative employee:
1. Start with an ‘I’ statement – an ownership statement
2. Describe the specific behavior, not the attitude
3. Request the specific behavior change
4. Deflect the red herring
5. Use a turn-around statement – the word ‘and’ plus the specific behavior in step 3

Techniques for Controlling One’s Anger

sleeveDavid shares three tips for dealing with our own internal emotional upheavals.
Accept anger – it’s natural
Manage anger – own it
Resolve the anger – have a controlled conversation

How Do You Gain Respect as a Persuasive Communicator

sleeveDavid explains what’s needed for leaders to become persuasive communicators.
Develop your character
Make your appeal to people’s emotions
Appeal to logic

How Do You Coach Yourself Out of Negative Emotions

sleeveDavid discusses the importance of managing our emotions and coaching ourselves out of any negative feelings we may have.
Listen to your internal speak
Highlight the destructive words in your internal dialogue and underline them
Halt!  Stop the negative talk from building momentum
Redirect your thinking to active, problem-solving mode

How to Say No Without Negative Ramifications

sleeveWhen you can’t say ‘yes’, David shows how to say ‘no’ without negative ramifications:
Use a bridging statement
Move to the business reason why you’re going to say ‘no’
Review the options that you can do
Close with the question ‘which option do you prefer?’